The cruise line said it moved forward with the cancellations despite its health and safety measures, including vaccination and testing requirements for guests and crew. (SetSail Pass)? Booked guests and travel partners impacted will be contacted with further details specific to their sailing, including the option to receive a full refund.. 2023 Cable News Network. Are you wasting your money on the services you dont use? With vaccinations required among all crew members and guests 12 and older, 95% of those on board were fully vaccinated, according to Royal Caribbean. In a press release Friday announcing . <> Per saperne di pi su come utilizziamo i tuoi dati personali, consulta la nostra Informativa sulla privacy e la nostra Informativa sui cookie. You can visit or call your travel agent and explain which ticket you want to get a refund for. When can I check-in for my Royal Caribbean cruise? cruise with confidence cancellation & global suspended sailings refund request Others are taking up to three months to get money back to customers. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Read on to see whether you are eligible for a Royal Caribbean refund. Where should I go to get a pre-cruise COVID-19 test? Royal Caribbean International has announced it won't require US passengers to get vaccinated to go on several ships set to sail this summer. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. Royal Caribbean said it still needs to complete simulation cruises before getting approval for the sailings announced Friday. Bayley said the cruise line, and he personally, had received numerous, sometimes rude, sometimes scary, messages from people regarding the policy changes the line has recently developed. The cruise line said that it would only strongly encourage guests to get a COVID-19 shot, despite previously saying that it would be a requirement, the Miami Herald reported. Sign up for notifications from Insider! Should I choose to cancel a reservation confirmed under a "The vaccines are clearly a game-changer for all of us, and with the number of vaccinations and their impact growing rapidly, we believe starting with cruises for vaccinated adult guests and crew is the right choice," Michael Bayley, president and CEO of Royal Caribbean International, said in the press release announcing the new sailings. Rewards? If you're a healthy adult who's against getting the vaccine, consider getting an exemption to sail like winning the lottery - your chances could be pretty slim. Royal Caribbean is an international cruise brand founded in 1969. changes to your reservation, you will need to contact them Travel Insurance Options. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Royal Caribbean is not the only cruise line with this policy. The cruise operator also said certificates of recovery cant be used in place of proof of full vaccination. If the deposit you paid was $100 or less, you wont get any credit or refund. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Credit card showdown: Alaska Airlines Visa vs. Alaska Airlines Business Visa, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night. The agency bumped up the travel risk level for cruise travel from Level 3 to Level 4, indicating the risk for Covid-19 is very high.. with me on my cruise to satisfy any additional entry or 1:23. Will I have to take a COVID-19 test before or during my However, one of two options required by the Centers for Disease Control and Prevention's conditional sail order for the resumption of cruises is that 95 percent of passengers be fully vaccinated. endobj Royal Caribbean restarted departures in North America on June 12 with cruises to the Caribbean out of Nassau in the Bahamas. A Warner Bros. Now that cruise lines, including Royal Caribbean, are starting to bring ships back to service, different vaccine policies depend on where ships are sailing from. Caribbean? One of the main aspects of resuming cruise operations safely is to sail unvaccinated or fully vaccinated sailings and follow the guidance from the US Centers for Disease Control and Prevention (CDC). /msjlL:?zgxvM6#OYQ+ej:rWXH*+" T$LZycmZNshN4I8kTi Top editors give you the stories you want delivered right to your inbox each weekday. Our CareTeam will assist with daily wellbeing check-ins . 2. You can visit or call your travel agent and explain which ticket you want to get a refund for. In a press release Friday, the Miami-based cruise giant said the vaccine recommendation was for trips passing through U.S. waters. This can be tiresome, so we composed a Royal Caribbean guide for you. <> endobj Also Read: Royal Caribbean CEO Clears Up Complicated Vaccine Protocols. All passengers will have to show their SeaPass cards to access lounges, shows and dining venues on the ship. Royal Caribbean will require vaccinations for the Seattle-Alaska route, those sailing from the Bahamas and ships leaving other international ports. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit Royal Caribbean, Celebrity, and Carnival cruise lines are easing their pandemic-era protocol by allowing unvaccinated travelers on more sailings, as well as accepting at-home COVID-19 tests for. Likes: 19. In May, Royal Caribbean said it would require vaccinations for passengers. Here's the full Royal Caribbean post below: For Freedom of the Seas sailings departing in July 2021 from Miami, Florida, we strongly recommend all guests 16 and older be fully vaccinated. If you got your ticket through your travel agent, the money will be sent back to that agent. Of course in the event you are denied, the cruise line will offer a refund, but the disappointment of missing out on an awesome vacation will still be there. endstream The announcement of these summer cruises has stirred up calls to boycott Royal Caribbean. For Royal Caribbean departures out of the U.S., excluding Florida, all guests over 16 years old and over. "The misconception is that all of the cruises will be vaccinated, and that decision has not been made yet," a Royal Caribbean spokesperson told Insider in an interview. Apparently, Dolven is referring to Florida Governor Ron DeSantis recently signing into law a ban on Covid-19 "vaccine passports.". With this, you have a better chance of recovering your money! And an Old-Fashioned at the vessel's iconic Schooner Bar also will be off-limits. application/pdf Your money should be back on your bank account you used for the purchase. A major cruise liner will allow those in the US who have not taken the coronavirus vaccine on its ships. Thanks in large part to the successful rollout of vaccines, the world of adventure is beginning to open up, and we are all excited to start delivering great vacations to our guests, who have increasingly told us they are getting vaccinated, Bayley said. <>/Metadata 135 0 R/Pages 2 0 R/StructTreeRoot 32 0 R/Type/Catalog/ViewerPreferences 133 0 R>> 2022-08-02T17:30:17.000-04:00 What travel documents do I need to board a Royal Caribbean What are the benefits of the Crown & Anchor Society loyalty The full Royal Caribbean summer lineup includes bookings from 3 to 8 nights heading to the Bahamas, Alaska and itineraries in the eastern and western Caribbean. Error submitting form, please try again later. <> 2022-08-04T17:56:37.004-04:00 Now we know the true cost of not getting vaccinated for COVID-19: You won't be able to order sushi when cruising on Royal Caribbean's Freedom of the Seas. Your effort and contribution in providing this feedback is much "_OYkpV+uW^V Access your favorite topics in a personalized feed while you're on the go. Email [email protected], or contact Nina on her Facebook page or tweet her at Twitter @7OnYourSideNY! Discovery Company. Its unclear whether the change in vaccination in policy is in response to the state ban. Ron DeSantishas threatened to fine cruise lines $5,000 each time they require a guest to show proof of vaccination. ]tNuqEH?n]PWqg{}8XXwM+=gi\6y~,^6`4>[.1gk^fI??i0 Ladg`m[>Zfw7kcVFkL%LLkd620SzEQtrz 0c!r_>oT|w)K% o7'[Ln>}5 b'q79v/?1H=kg%nq[r7l^-/"vCwSgsVL9^9L|/6tl6[]cMl3;g%)+O-Le*V(qoBvq[-nq[93nq[-nq[?x-nq[-nq[h6ehfsI]wkz-nq[-nq[-nq[-nq[Cf/Ir%ilGM' -c[6#[BcGcgk[xFWZlc>/^i>o[{}E[?eG'jkQ;/4sy+/[de~sScsfYS>m&N?nleFJG4|! Unvaccinated passengers will face onboard restrictions, COVID-19 tests, and extra costs.. ALL RIGHTS RESERVED. 9:00AM-8:00PM ). Where can I purchase an eMed Test Kit and how do they work? Royal Caribbean International will require passengers ages 12 and up who choose not to show proof of a COVID-19 vaccination to purchase travel insurance - if they're departing from . is an international cruise brand founded in 1969. Royal Caribbean's Odyssey of the Seas will sail from Fort Lauderdale starting July 3. When can I redeem my Future Cruise Credit? The new rules come in the wake of threats from Florida Gov. The other option is to perform test cruises to ensure COVID protocols are working. What vaccines are required to travel on a Royal Caribbean cruise? All crew members are to be fully vaccinated across the fleet and the cruise line and at the end of May, 6,000 of the crew had already received at least one shot. <> 9:00AM-7:00PM), (Mon-Fri: 9:00AM-6:00PM / Sat: 10:00AM-5:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: Caribbean's all-inclusive beverage packages? Passengers who are unvaccinated will have a hole punched in their key cards, known as SeaPass cards. Royal Caribbean Extends Covid-Era Refund Offer as CDC Guidelines Expire The CDC will not extend its Conditional Sailing Order, allowing cruise lines to set their own Covid mitigation rules.. Sit back and relax while we do the work. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. 90% of guests are expected to be fully vaccinated anyway, but Royal Caribbean says, Guests eligible but not fully vaccinated or able to show proof of vaccination will be subject to testing and additional health protocols at their own expense. <>stream endobj *Please see all applicable Terms & Conditions for Promotions, Group Reservations (sailing with 8 or more We've received your submission. Can I provide a Certificate of Recovery in lieu of In that case, you will have the option of turning the amount of the deposit into future cruise credit (FCC), but they will still keep $100 as a service fee. At cruise giant Royal Caribbean and sister line Celebrity Cruises, for instance, the staff that handles refund requests is trying to get them processed in 30 business days (which works out to about 45 days). States ports? I need to schedule a pre-cruise test. Royal Caribbean to unvaccinated travelers: No sushi (and a lot of other things) for you, This post contains references to products from one or more of our advertisers. If I test positive for COVID-19 right before my cruise, at If you got your ticket through your travel agent, the money will be sent back to that agent. endobj Im the online producer for Health News Florida, a collaboration of public radio stations and NPR that delivers news about health care issues. Bringing people and companies to small claims court, Terminating your subscriptions or memberships, Cutting on the wait time when getting in touch with customer service reps, Protecting yourself from stalking and harassment, Getting refunds and compensations for delayed or canceled flights, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? How can I check in for my sailing and complete the Health The Royal Caribbean Freedom of the Seas (left) prepares to set sail from PortMiami during the first U.S. trial cruise testing Covid-19 protocols on June 20, 2021 in Miami. endobj Do I need to Worlds Largest Cruise Ship Oversold for Spring Break, Carnival Cruise Ship Will Offer Transatlantic Voyage After Dry Dock, Photos Reveal Progress at Carnival Cruise Lines New Port. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Royal Caribbean app. Cost includes $12.95 plus applicable local sales tax. The situation was not so positive just months ago, with no hope of resuming operations and unworkable technical details. Questionnaire before boarding? . 2022-08-02T17:30:17.000-04:00 endobj package cost? On Thursday, Royal Caribbean announced that it would change its vaccine policy for ships sailing from Florida to the Bahamas . A last minute COVID-19 protocol change from Royal Caribbean last Thursday left passengers scrambling to get tested for COVID-19 or be forced to cancel their cruise. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. disability or pre-existing medical condition? The new rules were announced as the company said it will resume cruises on six new ships from US ports this summer, starting with Freedom of the Seas from Miami on July 2. Royal Caribbean Shares Huge News on Covid Testing, Vaccine Rules President Michael Bayley gave some straight answers on pre-cruise covid testing and potentially dropping vaccine requirement. CRUISE HIVE LTD 2008-2023. It must be said, Royal Caribbean has been making things complicated for themselves and for guests that would like to book a voyage onboard. In abundance of caution, Royal Caribbean International is pausing operations on some ships, the company said in a statement. COVID-19 testing sites or providers in the city from where Royal Caribbean currently has several health protocols in place ahead of its major return to sailing. Guests who wish to sail, but are unwilling to share whether they have been vaccinated, or have not been vaccinated, will be subject to additional testing and additional health protocols onboard. 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Sometimes it's worth a large investment to reap the benefits of a great credit card. In Fridays announcement, Royal Caribbean said that its first U.S. sailing since March 2020 will leave Miami on July 2 on the Freedom of the Seas. 30% OFF ALL Guests + Kids Sail FREE + Instant Savings + FREE GRATUITIES or Up to $1,700 Onboard Credit; Norwegian Cruise Line. Se non vuoi che noi e i nostri partner utilizziamo i cookie e i dati personali per questi scopi aggiuntivi, clicca su "Rifiuta tutto". U.S. President Donald Trump tweeted yesterday that at his request Carnival, Royal Caribbean, Norwegian, and MSC have all agreed to suspend outbound cruises as the world tries to contain the COVID-19 outbreak. Officials at Royal Caribbean "strongly recommend all guests 16 and older be fully vaccinated" with the final dose given at least 14 days before sailing. CNN Sans & 2016 Cable News Network. You will need to give them your name and sailing details. The Caribbean Is Calling Travel Restrictions Have Been Eased Across All Our Destinations While you're getting ready to relax and enjoy a stress-free, Luxury Included vacation, we're excited to let you know that travel requirements across all our resort destinations have also been relaxed. Royal Caribbean earlier this month also said unvaccinated passengers will have to undergo additional COVID-19 testing at their own expense to sail on Freedom of the Seas. Royal Caribbean-Cruises (Copyright 2018 The Associated Press. 120 0 obj If you . This will be at their own expense. Its returning after dry dock on April 26. 30 0 obj The following cruises have a vaccine mandate in place: All guests on these voyages must be 100% vaccinated 14-days before the departure date. While all crew members on board all of the Royal Caribbean cruise ships will have to be vaccinated, the situation for guests is somewhat different. Download our app on your web browserand get some of these solved: We have helped over 300,000 people with their problems. In the press release, the cruise lines president and CEO, Michael Bayley, thanked elected officials, including DeSantis, for their support and for helping crew get vaccinated. Some big cruise operators are processing refunds in just a few weeks. The cruise line is making a comeback, and just over the weekend, the first ship in the fleet resumed sailings in North America out of Nassau, Bahamas, with a fully vaccinated sailing. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. How MIAMI Royal Caribbean International will no longer require any of its cruise passengers to be vaccinated for COVID-19 as it had previously planned to. _____ * All refund requests must be made within six (6) months after the scheduled embarkation date. A day after Royal Caribbean's comment section spiraled into a vaccine debate, Simone Gold a doctor, vocal COVID-19 vaccine critic, and attendee of the January Capitol insurrection announced she would be boycotting Royal Caribbean as well. Going forward, the cruise . All rights reserved.) Published on August 2, 2021. In May, Royal Caribbean issued a cruise credit for just $1,260 $841 less than the $2,101 the cruise line had promised. Plus Ups are excluded. Our points-obsessed staff uses a plethora of credit cards on a daily basis. What items are prohibited onboard a Royal Caribbean Cruise What if I don't find a pre-cruise test or get the results Coverage of the coronavirus pandemic on Health News Florida. How do I figure out which days I should get my pre-cruise With that day just a few days away, CDC Director Rochelle Walensky . You can call the companys customer service at 800-256-6649. In a statement released late Thursday, the line said passengers who don't provide evidence of a vaccine for COVID-19 when boarding the 3,934-passenger Freedom of the Seas in Miami will not have access to all the ship's activities. 0:00. endobj Our responsibility is to keep you informed, and to help discern whats important for your family as you make what could be life-saving decisions. The Miami sailings are open to both vaccinated and unvaccinated adults. If I travel with and unvaccinated kid under 12 how will our However, there is confidence knowing that guests can request a full refund or re-book their voyage if not vaccinated in time before their sailing. 38 0 obj please click here. So much so that President and CEO Michael . booking? What vaccines are required to travel on a Royal Caribbean cruise? $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). He has said he would require crew members to be vaccinated at a minimum, and the company is . Norwegian Cruise Line. Planning a cruise? What are Cruise Points for Crown & Anchor Society loyalty 2022. The will change to 12 years and over from August 1, 2021. staterooms), Call: Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun What kind of food or drinks am I allowed to bring As stated in Royal Caribbeans Digital Terms of Use, if you want to cancel a Non-Refundable Deposit Booking (NRD Booking) before the final payment day, you wont get your deposit back. 126 0 obj 119 0 obj Gregg Abbott has issued a similar executive order banning "vaccine passports. The Pacific cruise is now covered by a new federal law that allows ships to travel from Washington state to Alaska without a typically required stop in Canada, which still has a cruise ban. Your money should be back on your bank account you used for the purchase. This latest wave of Covid-19 cases, powered by the highly transmittable Omicron variant of the coronavirus, has cruise companies scrambling again. Symphony of the Seas: Its sailings from January 8 to January 22 are canceled. Royal Caribbean said guests booked on the canceled sailings would receive compensation options, including a full refund. <> This site does not include all credit card companies or all available credit card offers. Crew members must be fully vaccinated, the press release said. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Additional terms and conditions may apply, see our COVID- 19 Policies and Procedures and your Cruise Ticket Contract for details. What internet options are available on board Royal onboard a Royal Caribbean cruise ship? The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Royal Caribbean will now require all guests to get tested for COVID-19 for certain cruises, regardless of their vaccination status. How can I get my Royal Caribbean cruise boarding pass With an annual fee of $95 (a modest cost compared to the $550 annual fee of the Sapphire Reserve), the Sapphire Preferred offers up to $10,000 in coverage per person and up to $20,000 of trip. All you need to do is: DoNotPay can generate a request letter for you to send, or we can send the letter to the company on your behalf. CRUISE HIVE LTD 2008-2023. As one of the worlds best-known cruise lines, Royal Caribbean carried 6,553,865 passengers in 2019. Heres a simplified list of the policy depending on where cruise ships are departing from: All crew members are to be fully vaccinated across the fleet and the cruise line and at the end of May, 6,000 of the crew had already received at least one shot. We highlight the stories of Black Floridians seeking emotional healing and wellness. Royal Caribbean president and CEO clears up the complicated vaccine protocols as it depends on the region and cruise ships. The progress made as a result of the ongoing collaboration with and support from the state, local, and federal level continues to set the stage for Royal Caribbean to return to sailing this summer as planned, Royal Caribbean International said in a statement. Learn more. If you booked through a Travel Agent/Agency and need to make The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Royal Caribbean is just one of several cruise lines that have made COVID-19 vaccinations mandatory for guests, crew, or both. You can get a full or partial refund only if the company cancels the cruise due to a mechanical failure. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Where can I use my Deluxe Beverage Package? 83 0 obj xn0ELW@,RHR Royal Caribbean provided cruisers who were set to sail this weekend with a 100% refund and a 100% future cruise credit, Sierra-Caro said. types of tests are accepted? We may receive compensation when you click on links to those products. Royal Caribbean is still working on the final details of its policy and is collaborating with the CDC for a safe return. [250 0 0 0 0 0 0 0 333 333 500 0 250 333 250 278 500 500 500 500 0 0 0 0 500 500 278 278 0 0 0 0 0 722 0 667 722 611 556 722 722 333 0 0 0 0 722 722 556 722 667 0 611 722 722 0 0 0 0 0 0 0 0 500 0 444 500 444 500 444 333 500 500 278 278 500 278 778 500 500 500 500 333 389 278 500 500 722 500 500] What travel documents do I need to board a Royal Caribbean stateroom category? If you're an unvaccinated traveler on your way to the ship right now, you may be in for a shock when you arrive -- and a very different cruising experience than you'd been expecting. Plus, access for unvaccinated passengers to shows in the ship's Royal Theatre will be limited to a single deck only, and unvaccinated passengers only will be able to see ice shows at the Studio B ice skating rink at select times. Royal Caribbean refunds depend on the type of your reservation and the time of cancellation. [37 0 R 40 0 R 41 0 R 42 0 R 43 0 R 44 0 R 45 0 R 46 0 R 50 0 R 51 0 R 55 0 R 56 0 R 60 0 R 61 0 R 62 0 R 63 0 R 64 0 R 68 0 R 69 0 R 74 0 R 78 0 R 80 0 R] SbN0 zp"PYFty1c endobj Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Royal Caribbean says all guests 12 and older departing US ports must provide proof of Covid-19 vaccination, with the final dose of their vaccine given at least 14 days before sailing. Royal Caribbean states that they send refunds in seven to ten days after processing them, while it can sometimes take them up to 30 days to issue a refund. ALL RIGHTS RESERVED. The current welcome offer on this card is quite lucrative. (Photo by Joe Raedle/Getty Images). Did you encounter any technical issues? endobj Unlike with the sailings out of Nassau, the sailings out of Miami aren't starting up with a requirement that all adults over the age of 16 be fully vaccinated against COVID-19. 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