As the water is pretty choppy. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. My Wife and I spent a week for our honeymoon. The only downside which was no fault of the resort was the seaweed. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The staff is friendly and fast. Q. Federal 307 Chet-Pto. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Masks are required on flights and airport. Package deal Contact accommodation for availability. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. We estimate they took away about 25% of the pool chairs and restaurant seats. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. Yes, Wi-Fi is included and is available throughout the resort. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Kind of a let down. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. housekeeping team cleaned twice a day, and we always had fresh towels. It is not necessary. The entire staff at the resort wore masks the entire time. We went to the concierge and they printed out results for us, which they already had tied to our room. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. When we stayed there was tequila, rum, vodka and a bottle of red wine. Food was great. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Taxes and fees that are shown are estimates only. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. It might be a good idea to research some of . Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. Claim your listing for free to respond to reviews, update your profile and much more. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. All of the team members go above and beyond for service. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. One of the daily activities that are on offer is a guided bike tour of the local area. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Excellence Riviera Cancun - Tripadvisor Please, receive our warmest regards from The Excellence Collection. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. Excellence Riviera Cancun. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. But opting out of some of these cookies may have an effect on your browsing experience. Its authentic Mexico and well worth a visit. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. However, guests are not required to wear a mask anywhere, but there is space available everywhere. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. By clicking Accept, you consent to the use of ALL the cookies. We had the test after lunch and had results before dinner delivered in an email. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. Which room amenities are available at Excellence Riviera Cancun? Please, receive our warmest regards from The Excellence Collection. No sign of any Mexican Food like you would expect to be available? Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. From the bar staff, waiters at the restaurants and the poolside staff we really couldnt fault any of them. If you want a specific liquor, just request it. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . A. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. The commute from the resort to the airport also took over an hour due to traffic. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We also noticed that there was a large volume of staff working throughout the resort. If everybody just left them in the water when not in use, there would be more than enough available. The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Which popular attractions are close to Excellence Riviera Cancun? They are friendly and helpful at all times. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. This is the version of our website addressed to speakers of English in the United States. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Also, the tequila options are a joke. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. Please, receive our warmest regards from The Excellence Collection. We had issues getting an appointment when we visited. Please, receive our warmest regards from The Excellence Collection. The service, the food, and the atmosphere around the resort were top quality. Other than having disposable mask included in the room, nothing has changed. Excellence Playa Mujeres - Oyster.com Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Its between the areas of Playa Del Carmen and Cancun town. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. If you go to dinner earlier, the wait will be short or nonexistent. more. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. more. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. Review collected in partnership with this hotel. Beautiful, high quality resort with welcoming staff - Review of Amazing resort, unparalleled service, and some tips before you head out. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. The entire staff at the resort wore masks the entire time. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. You name it and they have it. I would certainly recommend this resort. 24,051 reviews. The standard and variety of food on offer was really top quality. Youll be escorted to your room and your bags will be with you momentarily. I never waited more than a moment for one of them to serve me. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We really enjoyed the butter chicken and the onion bhajis. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Always an amazing time - friendly and helpful staff, great location and food. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. It has been a pleasure having you with us and we look forward to seeing you back soon. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. Overall, we plan to return next winter and think weve found a perfect spot!! Excellence Riviera Cancun Resort in Mexico: A Complete Review & Guide Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. Wish I knew these three things before we went.Have fun! I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. We at InspoVacay prefer a more condensed offering. Cancun. I read hundreds of reviews on Google before selecting this hotel. Usually there are more floats out of the water than in the water. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. Excellence Riviera Cancun - Tripadvisor The GoodThe staff at ERC are nothing short of amazing. Which languages are spoken by the staff at Excellence Riviera Cancun? When we stayed there in the rooms there were 4 bottles of spirits. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Wonderful!The focus is on keeping you safe. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Be prepared to pay for the experience though. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. New Health & Safety Protocols; The Excellence Collection. Toggle The Excellence Collection. While these areas wont be completely private there are definitely a lot fewer people in these areas. So what keeps us coming back? However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Visit hotel website. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We talk about changes to the resort, our experience. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. COVID-safe Entertaining, Relaxing & Personable Resort Excellence Riviera Cancun - Adults Only All Inclusive - Expedia.com Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com He remembered our names. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The service was outstanding, the food was delicious and the resort was super clean. The other pools were pretty much the same temperature as the air around us. Can't complain about eating next to the ocean with chips and guac. See more questions & answers about this hotel from the Tripadvisor community. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . Peek behind the bedroom curtains and it's pretty unsettling. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. For this trip, we got a spa view swim out. It was hard to stay in vacation mode when my phone was always with me. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 The Good. Luxury Adults Only. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Would recommend to everyone. They taught us some Spanish phrases and talked about Bollywood! Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. Taxis in hotel zone are safe It was a bit stinky at times though. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk I would recommend you go there, much better value. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. It has been a pleasure having you with us and we look forward to hosting you back soon. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. A. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. Federal 307 Chet-Pto. Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. He leads the daytime activities. Package deal Contact accommodation for availability. It can be hit or miss. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. Accommodation Details | Air Canada Vacations Each night it felt like we were whisked off to a faraway location with some really solid eateries. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Relaxing Get Away - Review of Excellence Riviera Cancun, Puerto Morelos At check-in the agent will give you a health questionnaire. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. For more on the Excellence Playa Mujeres, check out our review here. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Check-in time is from 3 pm onwards, while check-out is at 12 pm. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Generally speaking, the Cancun Hotel Zone is very safe for families. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. This category only includes cookies that ensures basic functionalities and security features of the website. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! Yes, free parking is available to guests. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. Other than requiring masks the Cancun airport was operating like it always has. Yes, a shuttle service from the airport can be requested. I'm looking for some suggestions of places to play, and the. Yes, Excellence Riviera Cancun offers airport transportation for guests.

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